Ordering from BetterTix

Ordering Tickets Online

Ordering event tickets online is easy and secure. Simply take a look through our online inventory for the tickets you would like to purchase, then you will be taken through our secure online order process.

However, if you prefer talking to real live person, please do not hesitate to call TOLL FREE 1-800-487-1919. Our friendly and informative representatives will be more than happy to assist you over the phone with all your ticketing needs.

The name and billing address on your order must match your credit card exactly, this is for your protection. Special fax authorization is required for shipment to an address other than your billing address.

PLEASE NOTE:
Due to the difficulty involved in obtaining the premium seats, our prices reflect this cost and tickets are sold above face value.
Orders placed on Sunday's are not guaranteed.
If order is placed on the same day as the event, and the method of ticket delivery is selected as 'Will Call', you are required to call 1-800-487-1919 to organize a location and time of ticket delivery.

Shipping Your Tickets

BetterTix standard shipping is via FedEx once the order is confirmed. You may select to upgrade to shipping options such as express or overnight, for a small additional fee.

We are NOT responsible for missed deliveries.

NOTE: If you are shipping your tickets to somewhere OTHER than your credit card billing address, we require a fax containing your drivers licence and signature. Please contact us for fax details.

If requesting ticket delivery to a PO Box, you must select US Postal Priority Overnight as your method of shipment. FedEx will not ship to PO Boxes.

All Texas events are subject to an 8.25% sales tax.

BetterTix Return Policy

Exchanges or refunds are offered only for event cancellations. All other sales are final. There is a service charge of $10.00 per ticket that will not be refunded on canceled events. Refunds will be via company check or credit card. Mailing and delivery charges are non refundable.

Refund must be made within ten days of event cancellation otherwise, all sales are final, and there are no Refunds, Exchanges or Cancellations.

BetterTix is not responsible for lost or stolen tickets nor are we responsible for seating changes made by venue, or unusual stage setups that may disrupt view.

For questions or comments, please contact sales@bettertix.com